From initial contact to final delivery, shopper happiness is key.
A direct message via text, messenger or otherwise is often the first personal interaction a shopper has with your dealership. And, getting off on the right foot is paramount.
CDK Global and Dealer.com integrated partners with more provider partnerships in process.
We are a quickly emerging industry leader in online shopper engagement solutions that drive measurable results for our dealership clients. We apply the principles of behavioral science and our one-of-a-kind communication technology to effectively increase both the quantity of online shopper contacts for dealers and the quality of those interactions for shoppers. We like to think of our team as pioneers of sorts, leading the way providing out-of-the-box, operationally viable digital solutions to the automotive industry.
In today's mobile messaging driven environment, "leads" and "shoppers" are no longer synonymous. And, people choosing to message your dealership with questions, via texting, messaging services or otherwise, are often not best served when "treated as leads". They are best served when "accommodated as shoppers" - by your own knowledgeable, in-house team. At ShopSentric, we help auto dealers optimize every mobile messaging opportunity by creating great communication experiences for their shoppers.
To fuel the future of shopper to dealer communications by enabling forward-thinking dealers to
re-imagine how they engage with today’s car shopper.